Privacy Policy

This Privacy Policy explains how G-TEC Computer Education, Perumbavoor (“G-TEC Perumbavoor”, “we”, “us” or “our”) collects, uses, shares and protects your personal data when you visit gtecperumbavoor.com, fill in a form, contact us or join one of our courses. We follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Who we are

G-TEC Perumbavoor is a computer education centre in Perumbavoor, Ernakulam, Kerala, and part of the G-TEC Education network. For this website and the enquiries it receives, we decide how your personal data is used, so we are the Data Fiduciary under Indian law.

2. Information we collect

Information you give us

• Enquiry and brochure forms: your name, phone or WhatsApp number, email address (optional), the course you are interested in and any message you write.
• Calls, WhatsApp and visits: details you share when you speak to a counsellor, message us or visit the centre.
• Admissions: if you enrol, the details on your admission form, such as your address, date of birth, educational qualifications, ID documents and photographs, and your parent or guardian’s details where needed.

Information collected automatically

• Usage data: your IP address, browser type, device, pages visited, time spent and the page that referred you.
• Cookies: small files that help the website work and help us understand how visitors use it. See section 6.

3. How we use your information

• To answer your enquiry and send you the brochure you requested.
• To contact you by phone, WhatsApp, SMS or email about the courses you asked about, fees, batch timings and admissions.
• To process admissions, run classes, conduct assessments and issue certificates.
• To provide placement support if you are a student and ask for it.
• To improve our website, courses and services.
• To meet legal, tax and regulatory requirements and to prevent misuse of our website.

We will not use your details for unrelated marketing without your consent, and we do not sell your personal data.

4. Your consent

When you submit a form on this website, you consent to us using the details you provided for the purposes listed above. You can withdraw your consent at any time by contacting us (see section 13). Withdrawing consent does not affect anything we did before you withdrew it, and we may still keep records the law requires us to keep.

5. Who we share your information with

• G-TEC Education: where needed to register you for a course, conduct examinations and issue certificates.
• Service providers: companies that host our website, deliver our emails and messages, or provide analytics, only to the extent needed to provide their services to us.
• Employers and recruiters: only for students who ask for placement support, and only the details needed for that purpose.
• Legal requirements: government authorities or courts when required by law, or to protect our rights, our students or the public.

6. Cookies and third-party services

Our website uses cookies and may load content from third-party services such as Google Maps, Instagram and YouTube. These services may set their own cookies and collect usage data under their own privacy policies. If we use analytics tools such as Google Analytics, they collect anonymised usage information to help us understand how visitors use the site.

You can block or delete cookies in your browser settings. Some parts of the website may not work properly if you do.

7. How long we keep your information

We keep enquiry details for as long as needed to respond to you and follow up on your enquiry, and delete them when they are no longer needed or when you ask us to. Student records are kept for as long as needed to verify certificates and meet legal and accounting requirements.

8. How we protect your information

We use reasonable technical and organisational safeguards to protect your personal data against loss, misuse and unauthorised access. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Ask what personal data we hold about you and how we use it.
• Ask us to correct, complete or update your personal data.
• Ask us to erase your personal data when it is no longer needed.
• Withdraw your consent.
• Raise a grievance with us, and if it is not resolved, with the Data Protection Board of India.
• Nominate a person to exercise these rights on your behalf.

To use any of these rights, contact us using the details in section 13.

10. Children’s privacy

Many of our students are under 18. We collect personal data of a child only with the consent of a parent or lawful guardian, and we do not use it for tracking, behavioural monitoring or targeted advertising.

11. Links to other websites

Our website may link to other websites, including social media pages. We are not responsible for the content or privacy practices of those websites. Please read their privacy policies before sharing your details.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.

13. Contact us and grievance redressal

For questions, requests or complaints about your personal data, contact us through our Contact page or visit our centre in Perumbavoor.

Grievance Officer: [Name], G-TEC Computer Education, Perumbavoor
Email: [email address]
Phone: [phone number]

We will respond to your request within a reasonable time and in any case within the time required by law.