OBJECTIVE
This course will tech support newcomers the essentials of installing and troubleshooting all types of PC hardware. On completion of the course, participants will be able to: install and configure PC hardware and system components, understand the basics of peripherals and local area networking, support and troubleshoot PC hardware, software and peripherals and have a good understanding of customer service techniques.
COURSE DURATION
3 MONTHS/108 HOURS ( Each Module 1.5 Months)
COURSE OUTLINE
Module I
Module II
CAREER PATH
Technical Support
System Engineer /Administrator
Hardware Engineer/ Architect
Network (Service) Technician
Network Administrator
Network Engineer
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